Privacy Policy

Last updated: 30 March 2026

TradeSite Pros ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website at tradesitepros.com and our related services.

1. Who We Are

TradeSite Pros provides website design and development services for tradespeople across the United Kingdom. If you have any questions about this policy, contact us at [email protected].

2. What Data We Collect

Information you give us

When you fill in our contact form, request a website audit, or get in touch by email, we may collect:

• Your name
• Email address
• Phone number
• Your trade or business type
• Your current website URL
• Any other information you include in your message

Information we collect automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Pages you visit and how long you spend on them
• The website that referred you to us
• Device type (mobile, desktop, tablet)

Information from public sources

As part of our outreach service, we may collect publicly available business information such as:

• Business names and addresses listed on Google Business Profiles
• Publicly listed business phone numbers
• Publicly listed business email addresses
• Business website URLs

This information is collected from publicly accessible directories and search engines. We do not access any private or password-protected data.

3. How We Use Your Data

We use your personal information to:

• Respond to your enquiries and provide website audit reports
• Deliver the website design services you have purchased
• Send you information about our services that we believe may be relevant to your business
• Improve our website and services
• Comply with legal obligations

4. Lawful Basis for Processing

We process your data under the following lawful bases as defined by UK GDPR:

• Consent — when you submit a contact form or request an audit
• Legitimate interest — when we contact businesses using publicly available information to offer services we reasonably believe would benefit them
• Contract — when we need your data to deliver a service you have purchased

5. Marketing Communications

We may send you emails about our services if we believe they are relevant to your business. Every marketing email includes a clear way to unsubscribe. If you ask us to stop, we will immediately remove you from our mailing list.

We comply with the Privacy and Electronic Communications Regulations (PECR) and will not send unsolicited marketing to individuals without consent.

6. How We Store and Protect Your Data

Your data is stored securely using industry-standard measures including:

• Encrypted connections (HTTPS/SSL) on our website
• Secure cloud storage with access controls
• Regular security reviews

We retain your data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Typically this is no longer than 24 months after our last interaction with you.

7. Sharing Your Data

We do not sell your personal data to third parties. We may share data with:

• Service providers — such as email hosting, analytics, and payment processors, who act on our instructions and are bound by data protection agreements
• Legal authorities — if required by law or to protect our legal rights

8. Cookies

Our website may use cookies to improve your experience and understand how visitors use our site. You can control cookies through your browser settings. We do not use cookies for advertising or tracking across other websites.

9. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the data we hold about you
• Correction — ask us to correct inaccurate data
• Deletion — ask us to delete your data
• Objection — object to our processing of your data
• Portability — request your data in a portable format
• Withdraw consent — where processing is based on consent

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

10. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.